XHD means “Extra Heavy Duty.” Never stress on opening a Jost again! If the XHD can’t open it, call your shop because that hitch is non-operational. Big, beefy, longer and stronger. Great heft. The XHD has a huge 2-hand handle that you can boost the leverage with a breaker bar for super torque. A true lifetime tool. (add measurements and weight)
If you break this in “normal use,” send it back, and we’ll replace it. But you will need to thoroughly explain how you broke it (a picture can be worth 1,000 words).